Employee Assistance Program

EAP main image

The Employee Assistance Program (EAP) is a benefit provided by the City to employees and their family members.It is free and confidential and can assist employees to resolve personal and work problems, which may be impacting work performance. The EAP is an important resource for supervisor and for employees. A supervisor has the option to refer an employee to the EAP where the licensed counselors can provide assessment and appropriate referrals or provide counseling to help resolve personal and/or work problems.

The EAP offers internal counseling for employees who experience problems with work relationships or work performance. Appointments with the internal counselors are available by calling (832) 393-6510.

The external EAP Guidance Resources counselors are available or employees who experience problems with personal issues, planning for life events or simply managing daily life. The Guidance Resources is the single source for confidential support, expert information and valuable resources, when you need it the most. Call 855-378-7485 anytime, 24 hours a day – 7 days each week.


If you are interested in training EAP has to offer, please complete the training request form and return to:
50 Briar Hollow Lane, Suite 290W Houston TX 77027.

You can also fax your form to 713-964-9946 or email employeeassistanceprogram@houstontx.gov or by phone at 832-393-6510. Your form will be reviewed within two weeks of receipt and you will be notified.