Employee Assistance Program

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The Employee Assistance Program (EAP) is a benefit provided by the City to employees and their family members.It is free and confidential and can assist employees to resolve personal and work problems, which may be impacting work performance. The EAP is an important resource for supervisor and for employees. A supervisor has the option to refer an employee to the EAP where the licensed counselors can provide assessment and appropriate referrals or provide counseling to help resolve personal and/or work problems.

The EAP offers internal counseling for employees who experience problems with work relationships or work performance. Appointments with the internal counselors are available by calling 713-964-9906.

The external EAP Guidance Resources counselors are available or employees who experience problems with personal issues, planning for life events or simply managing daily life. The Guidance Resources is the single source for confidential support, expert information and valuable resources, when you need it the most. Call 855-378-7485 anytime, 24 hours a day – 7 days each week.

On-Demand Training

These short (5-10 minutes) training modules include fun, interactive features, and help you build practical skills to deal with real-life challenges.
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Communicating Without Conflict With Your Significant Other
The way you communicate in relationships can foster trust and act as a method by which you can share problems, frustrations, fears, anxieties, hopes and successes. This module will give you practical tools to use during conflicts with the people you love.


Connecting Mind and Body for Healthy Living
Physical things you do with your body can affect the way you feel mentally. Thoughts going through your mind can affect the way you feel physically. In this module, you’ll learn ways to harness this mind-body connection to improve many aspects of your life.


Emotional Eating: The Connection Between Mood and Food
Emotional eating is eating when you are not physically hungry. That sounds simple enough, but in reality, it is a challenging problem to overcome. Access the training to learn more about what causes emotional eating, and pick up tools to help you get control of it.


Managing Personal Finances
Understanding how to create a budget and manage your debt is important for your financial stability, and this training will help you learn the basics of these critical concepts.


Natural Consequences, Discipline That Works
Disciplining children may not be the most fun aspect of parenting, but it is certainly a very important one. This training describes a method of discipline that’s shown to be most effective, and helps you avoid discipline pitfalls that can be counterproductive.


Stress - A Way of Life or Fact of Life?
Stress affects everybody, but the effects don’t have to be damaging. A certain amount of stress is actually a good thing. This training will describe coping techniques that will help you harness the positive effects of stress without letting the health and other negative consequences interfere with your happiness.