Organizational Needs Assessment & Analysis

• We can conduct an on-site needs assessment to evaluate skill levels, identify competencies and knowledge and/or determine individual, team and department development needs
• We can assess contributing causes of specific organization development challenges, perform the analysis and prepare an executive summary report
• Why choose US? We identify trends to validate probable improvement solutions that are extracted from the data analysis performed?,

Survey Design & Administration

• We can customize and administer organizational surveys on a variety of topics to analyze and understand trends important to improving people, processes and planning challenges, including employee engagement, climate/culture and training
• We can maximize the knowledge gained from the data analysis by translating it into improvement strategies
• Why choose US? We use a systematic approach in designing survey content to improve result outcomes

Focus Group Facilitation

• We can provide focus group facilitation for gathering collaborative input from a group of customers, users or employees
• Why choose US? We leverage principles of group dynamics to generate qualitative data

Succession Planning/Management

• We can help solidify and sustain your succession pipeline through a comprehensive set of succession planning strategies and tools designed to identify, develop and place high-potential leaders
• Why choose US? We provide a smooth internal transition plan to reduce recruitment and hiring costs associated with filling vacancies using external hires

Knowledge Retention & Transfer

• We can identify retention and transfer strategies to preserve the institutional knowledge of employees, including mentor programs, communities of practices, process documentation and job aid development
• Why choose US? Where knowledge loss represents a significant risk to an organization, our knowledge retention strategies embody the management of change necessary to reduce those risks to an acceptable level

Change Management

• We can assist an organization or leadership team in planning for change or managing transitions, as well as educate groups on navigating change due to reductions in force, consolidations, work reorganizations or space reassignments
• Why choose US? Our customer-focused service position enables us to apply creative change management strategies that are unique to City of Houston (COH) departments

Performance Management

• We can provide performance-based training and/or coaching relative to the Houston Employee Assessment and Review (HEAR) process, focusing on closing performance gaps, addressing performance challenges, setting clear SMART goal expectations and creating professional development plans
• Why choose US? We offer solutions to improve employee performance and management efficiency through consistent strategies, processes and practices

Talent Management & Workforce Planning

• In collaboration with HR Operations, we can assist with workforce planning to align employee skills with departmental needs, focusing on knowledge acquisition and skill development for current and future work
• Why choose US? Our streamlined approach to aligning talent to support the strategic business planning process allows our customers to more effectively identify skills gaps in the workforce

Team Effectiveness & Conflict Resolution

• We can provide facilitation services for group meetings to guide individuals through the agenda, ensure active participation and discuss challenging topics effectively
• We can facilitate team building activities to help groups improve work relationships, overall team functioning and an ability to work more effectively collectively
• We can coach team members on conflict resolution strategies to help leaders resolve and mediate conflict
• Why choose US? Our unbiased approaches allows us to bring a fresh perspective to resolving team challenges more effectively

Organizational Structure, Culture & Work Processes

• We can analyze staffing needs in partnership with HR Operations to restructure positions, focusing on effective job matches and utilizing positions consistent with classification and pay grade requirements
• We can examine and streamline organizational processes and procedures to eliminate or mitigate the various non-value added steps and processes
• Why choose US? We empower teams by enabling them to identify the organizational redundancies that exhaust their financial success

Tailored Workshop Sessions and Programs

• We can design learning solutions, customize delivery of training packages, create marketing content and develop communication plans on a variety of topics for groups with a specialized need, including succession planning, strategic planning, conflict resolution, team building, leading change, work-life balance, career development and stress management
• Why choose US? We construct cost-effective, comprehensive programs that aims to guide team members through an improvement process